Privacy Policy

1. Who we are

Radiology Strategy & Performance Ltd is a company registered in England and Wales (Company No. 17416267). Our registered office is:
Radiology Strategy & Performance Ltd
Piccadilly Business Centre
Unit C Aldow Enterprise Park
Blackett Street
Manchester
M12 6AE

For data protection purposes, Radiology Strategy & Performance Ltd is the controller of the personal information described in this notice. You can contact us at info@radiologystrategy.co.uk.

2. Information we collect

When you contact us, use our website contact form or book a conversation, we may collect information including your name, job title, organisation, business email address, telephone number and any information you choose to provide in your message or booking.

We may also hold professional contact information about people working within organisations that may reasonably have an interest in our services. This can include names, job titles, organisations and publicly available business contact details.

We may obtain this information from professional and publicly available sources, including organisation websites, NHS websites, professional directories and professional networking platforms such as LinkedIn.

Our hosting and service providers may also process limited technical and security information necessary to operate, secure and deliver the website and online services.

Please do not send patient-identifiable information or confidential clinical information through our general website contact form or ordinary business enquiries. If a consultancy engagement requires access to healthcare or other sensitive information, this will be managed separately with appropriate contractual, confidentiality and data-protection arrangements.

3. How we use your information

We may use personal information to:

• Respond to enquiries and manage correspondence.
• Arrange and manage meetings and appointments.
• Provide consultancy and advisory services.
• Manage client, prospective-client, supplier and partner relationships.
• Communicate about projects and services.
• Maintain business, accounting and financial records.
• Comply with legal, regulatory, contractual and insurance requirements.
• Identify and contact relevant professional or corporate contacts where we reasonably believe RSP's specialist radiology consultancy or advisory services may be relevant to their professional responsibilities.

We do not sell personal information.

4. Our lawful bases

Depending on the circumstances, we rely on different lawful bases under UK data protection law.

• Legitimate interests: for normal business correspondence, professional networking, managing enquiries, relevant business-to-business development activity, protecting our systems and operating and developing RSP. When relying on legitimate interests for direct marketing, we consider whether the contact is relevant, targeted and proportionate and whether our interests are outweighed by the individual's privacy rights.
• Contract: where processing is necessary to provide services or take steps at your request before entering into a contract.
• Legal obligation: where we need to retain or use information to comply with tax, accounting or other legal requirements.
• Consent: where we specifically ask for consent for a particular use, such as certain marketing communications. You can withdraw consent at any time.

5. Business development and direct marketing

RSP may occasionally contact relevant professional or corporate contacts where our services are reasonably connected to their role or organisation.

Where we obtain a named person's professional details from a publicly available source rather than directly from them, we will provide access to this Privacy Policy as part of our communication or otherwise within the timeframe required by data protection law.

You may ask us at any time not to use your personal information for direct marketing. We will respect that request. If you opt out, we may retain the minimum information necessary on a suppression or do-not-contact record so that we do not inadvertently contact you again.

6. How we share your information

We do not sell personal information. We only share it where necessary to operate our business, provide our services or meet legal requirements.

• Netlify - website hosting and website form handling.
• Microsoft 365, Outlook, Teams and Microsoft Bookings - email, calendars, meetings, appointment management and business administration.
• Professional advisers, accountants, insurers, regulators or other service providers where reasonably necessary for legal, accounting, insurance or business administration.

Some providers may process information outside the UK. Where this happens, we use or rely on appropriate safeguards where required by UK data protection law.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, accounting, contractual or reporting requirements.

General enquiries and prospective-business contacts are reviewed periodically and removed when there is no longer a reasonable business need to retain them. Records relating to clients, contracts, financial transactions or completed consultancy work may need to be retained for longer where required for legal, tax, insurance or contractual purposes.

Suppression records may be retained for as long as necessary to ensure that an individual's request not to receive direct marketing continues to be respected.

8. Cookies and third-party services

The main website is designed without advertising or behavioural-tracking technology. Essential technical information may be processed by our hosting provider to deliver and secure the site.

Our Book a Conversation page uses Microsoft Bookings for appointment scheduling. The Microsoft Bookings service is not loaded until you choose the Load booking calendar button. When you choose to load it, your browser connects to Microsoft's service and Microsoft may use cookies or similar technologies needed to provide, secure and operate the booking experience.

We will review this wording and our consent controls if the website's tracking, analytics or embedded services change.

9. Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure. Access is limited to those who need the information for legitimate business purposes.

10. Your rights

Depending on the circumstances, UK data protection law may give you rights to access the personal information we hold about you, correct inaccurate information, request deletion, restrict certain processing, object to certain processing and, in some cases, data portability.

You have an absolute right to object to the use of your personal information for direct marketing. If you object, we will stop using your personal information for that purpose.

To exercise your rights, contact info@radiologystrategy.co.uk.

You also have the right to complain to the Information Commissioner's Office (ICO). Information about how to raise a concern is available at ico.org.uk.

11. Changes to this policy

We may update this policy as RSP develops, our services or suppliers change, or legal requirements change. The latest version will always be published on this page.

Last updated: 9 September 2026.